Financial Protection For The Client in Saudi Arabia

10 Mar 2021

Financial Protection For The Client in Saudi Arabia

Financial Protection For The Client in Saudi Arabia

The Saudi Central Bank (SAMA) is the regulator and supervisor of licensed financial institutions including banks, finance companies, leasing and real estate companies, insurance companies, money exchanger companies and credit information companies in the Kingdom of Saudi Arabia. SAMA has been a strong advocate of the protection of consumer interests since obtaining its charter in 1952 and the issuance of the Banking Control Law in 1966. Consequently, over this period, SAMA has played an important role ensuring that consumers are dealt with fairly and honestly by the financial institutions under its supervision. In 2005, SAMA was designated as the regulator for the insurance sector under the Cooperative Insurance Law thus further extending SAMA's role in the licensing and supervision of financial institutions. As the Saudi financial sector evolves and grows, SAMA will continue to review these developments and decide on appropriate legislative, regulatory and organizational changes. SAMA is now setting an objective that those consumers who have dealings with licensed financial institutions in the Kingdom of Saudi Arabia will receive the expected level of fair treatment, honesty and ease of access to financial products and services.

 

Insurance Consumer Protection Principles